Thursday, November 8, 2012

Review: Imperial Armoury (Webstore)


Imperial Armoury is a webstore that sells Warhammer 40K bits, specifically for Imperial Guard armies. It has an edge over other bits webstores as it specialises in Guard, which means it'll often have a lot of bits in stock at a given time.

I found my order from IA waiting for me in the mailbox when I got home. It was especially pleasant as I had all but given up hope that I would receive my order.

I made my order on the website about two months ago which is a considerable period of time. I was offered free shipping as he was away on honeymoon when I had ordered (congratulations!), which I thought was really nice.

However, it took ages to get here. I got suspicious when he hadn't replied to my emails. Apparently, other people had trouble contacting him as well. Please IA, always always ALWAYS respond quickly to consumer inquiries! I was scared I had been scammed.

Poor customer service. Absolutely no attempt of contact between business and customer. Took forever for my order to arrive. That being said, I think I will use them in future as it's just so convenient to have all the Imperial Guard bits together in one webstore. I did end up getting my order, which I suppose is what really matters. 

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